Zoom says its new AI tools aren’t stealing ownership of your content
Illustration by Alex Castro / The Verge
Zoom doesn’t train its artificial intelligence models on audio, video, or text chats from the app “without customer consent,” according to a Monday blog post from Zoom’s chief product officer, Smita Hashim. She also writes that “our customers continue to own and control their content.”
The company’s handling of customer data for AI training has come under scrutiny after a Stack Diary article reported changes to the company’s terms of service that took effect in late July and appeared to give the company broad control over user data for AI work.
The new sections appear to merge descriptions of Zoom’s license to show the content users want to have streamed without somehow giving the service ownership over it with the sections concerning…