• xT1TANx@lemmy.world
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    1 year ago

    They are falling for the same logical missteps that cable took. Losing customers = rate hikes. Pushing more away leading to more rate hikes. Instead they should be lowering costs and finding ways to encourage people to come back

    • Billy_Gnosis@lemmy.world
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      1 year ago

      Don’t forget the shitty product too. TV and movies are mind numbingly bad these days. Sure there’s the occasional good/great show or movie, but the vast majority are just shit. Add that to everything else you pointed out and it’s no wonder they’re in trouble and keep hiking the fees.