• FuglyDuck@lemmy.world
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      1 year ago

      No. I told her the truth: she doesn’t get to demand that. It’s contract security, and while there are elements of customer service…it is absolutely not customer service. For one thing we’re allowed- and expected to tell people to fuck off.

      If I had to call my boss- who literally had no fucking clue what the policies at that account were- every time someone felt entitled…

      We wouldn’t be in business very long as a company.