Hey Steve,

its been a while since your last occurrence, when you and your buddy re-assured your commitment and explained some time of absence: fine with the most of us. But since then: silence.

Some of your early customers already moved on and wrote off their invest.

Could you please step the game up a little and start managing your community and maybe our expectations? For example you could share a rough roadmap, just so we know, that you are still on it and your community issues were heard? Or take half an hour once a week, biweekly or monthly to communicate your progress and what you are up to?

Best wishes a early stage customer that already resorts to other clients

  • orangeNgreen@lemmy.worldEnglish
    8·
    10 months ago

    I follow Steve over on Mastodon. I think he’s been going through some personal stuff lately.

    Perhaps in time he’ll be back here, but health and safety certainly comes above all else.

    • a887dcd7a@lemmy.worldOPEnglish
      6·
      10 months ago

      I’m 100 % with you on that. Health comes above all else.

      But his mate, who is also running the business, could just leave a message of absence or so. With the pre-course this would honestly be enough - at least for me.

      • orangeNgreen@lemmy.worldEnglish
        2·
        9 months ago

        Sure. There was a link to follow him on Mastodon when he first announced the Bean alpha here. So, I don’t think he’d mind it being posted here: @steve@flipscreen.social

  • Veedem@lemmy.worldEnglish
    6·
    10 months ago

    I think it’s over man.

    I’ve moved on to Arctic. Closest to replicate the UI and performance of Bean while being developed consistently.

    • a887dcd7a@lemmy.worldOPEnglish
      1·
      10 months ago

      Yea, I read you the other day commenting a post. Yet I thought I would love to bring this upfront to devs attention and provide some simple ideas on how to communicate… ehm… more 😂

        • a887dcd7a@lemmy.worldOPEnglish
          1·
          10 months ago

          Maybe an opening. You look like a nice fella. Maybe you want to be a community manager 😂 Be prepared for some pitchforks 🧐

  • net00@lemm.eeEnglish
    41·
    10 months ago

    I’m still mad Apple wouldn’t refund my bean lifetime sub. I would give that to Voyager, which is one of the few apps actively maintained anymore.

    • a887dcd7a@lemmy.worldOPEnglish
      3·
      10 months ago

      Well, the App basically works and there have been updates. Also — come time — there will be further updates in the future.

      What would be the basis for apple to grant a refund?

      • net00@lemm.eeEnglish
        3·
        10 months ago

        I bought bean lifetime because all of the promises the dev told us, not because of the current state of the app.

        Apple has a refund reason of “My purchase does not work as expected” which does kinda fit here. Thing is, the window to make the claim had expired, and I couldn’t convince them to check it.