TehBamski@lemmy.world to Cybersecurity - Memes@lemmy.world · 1 year agoIf only it was that easyimagemessage-square52linkfedilinkarrow-up1322arrow-down116
arrow-up1306arrow-down1imageIf only it was that easyTehBamski@lemmy.world to Cybersecurity - Memes@lemmy.world · 1 year agomessage-square52linkfedilink
minus-squareDroggelbecher@lemmy.worldlinkfedilinkarrow-up3·1 year agoIt might be I’m being stupid, so please tell 'em if I am. But why do you not wait to find out what the question even is before going into their account? That way you could explain the troubleshooting process better to them, no?
minus-squareMrJameGumb@lemmy.worldlinkfedilinkarrow-up1·1 year agoIf someone is calling about an alert that there was an order placed on their account I can’t troubleshoot a single thing until I’m in the account
minus-squareDroggelbecher@lemmy.worldlinkfedilinkarrow-up2·1 year agoAah ok, it sounded like they only said that after you logged in
It might be I’m being stupid, so please tell 'em if I am. But why do you not wait to find out what the question even is before going into their account? That way you could explain the troubleshooting process better to them, no?
If someone is calling about an alert that there was an order placed on their account I can’t troubleshoot a single thing until I’m in the account
Aah ok, it sounded like they only said that after you logged in