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The original was posted on /r/travel by /u/destinyworks on 2023-08-08 00:32:59+00:00.

Hi Everyone,

So I’ve seen a few posts regarding application or GWF number not found by UKVI. I’d like to share my concern as well as my family and I submitted our biometrics at VFS singapore office last week of June.

My daughter and wife got their visa within 10 working days however it is >25 working days for me without any update.

so as mentioned in other threads, I wrote an email to the UKVI customer service and they replied they could not find my application. I again then confirmed everything including my payment reference number etc. They escalated my case but no update yet on the decision. I asked VFS office to also shoot an email and just today they told me that UKVI has reverted to them saying it is under process.

However, irony is, I just got a reply to me as well from UKVI that they still cannot see my application.

So, is my application lost? Is it worth waiting for a decision?

While the decision is pending on this, can I go ahead and submit another application?

It is really a frustrating experience with the UK visa process.