“It’s astonishing that they do something to make themselves look right on and virtue signaling — and they end up looking like the most old-fashioned bullies, telling them: ‘If you don’t like it, you’re welcome to leave,’” Townsend said. “It’s extraordinary. Who treats their customers like that? I’ve never heard of a company inviting their customers to go. How is that inclusive?”
Halifax, which is owned by Lloyds Banking Group,
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