• Badabinski@kbin.earth
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    1 month ago

    My pain tolerance for shitty input methods has been permanently warped after experiencing psychic damage from using Teamviewer to connect to a system over a very flaky HughesNet satellite link. I was working for a vendor that supplied a hardware networking box to a stupid retail company that sells food and shit. I just wanted to ssh to our boxen on a specific network so I could troubleshoot something, but the only way I could get to it was via putty installed on an ancient Windows XP desktop on the same network as our box that could only be accessed with Teamviewer. My favorite part of that was that the locale or something was fucked up, so my qwerty keyboard inputs were, like, fucking transformed into azerty somehow?? The Windows desktop was locked down and monitored to a tremendous degree, so I couldn’t change anything. The resolution was terrible, the latency was over a second, and half of my keyboard inputs turned into gibberish on the other side.

    Oh, and I was onsite at that same company’s HQ doing a sales engineering call while I was trying to figure out what was wrong. I spent 5 days sitting in spare offices with shitty chairs, away from my family, living that fucking nightmare before I finally figured out what was wrong. God damn, what a fucking mess that was. For anyone reading this, NEVER WORK FOR GROCERY/DRUG STORE IT. They are worse than fucking banks in some ways. Fuck.

    EDIT: also, I asked ‘why Teamviewer’ and the answer was always shrugs. This was before the big TeamViewer security incidents, so maybe they thought it was more secure? Like, at least they didn’t expose RDP on the internet…

      • Badabinski@kbin.earth
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        1 month ago

        It very definitely was 😅 The way that company used the satellite network was cool, don’t get me wrong. They would use it to push content out to all their stores with multicast which was really efficient with bandwidth. I loved it for that, but I hated interacting with it over unicast in any way, shape, or form. Horses for courses, as they say.