Teleperformance SE, the largest call-center operator in the world, is rolling out an artificial intelligence system that softens English-speaking Indian workers’ accents in real time in a move the company claims will make them more understandable.
Racists will be racists. I’ve been called anything ranging from Indian to French. One especially racist guy got very angry that I didn’t get offended at him making fun of my pencil mustache.
For context, I’m Mexican. You’d think people who legitimately believe their country is being taken over by Mexicans would have heard enough of us to at least recognize the accent.
My Filipino wife, with a strong but perfectly clear accent, gets called Indian all the time and they ask for someone American.
Racists will be racists. I’ve been called anything ranging from Indian to French. One especially racist guy got very angry that I didn’t get offended at him making fun of my pencil mustache.
For context, I’m Mexican. You’d think people who legitimately believe their country is being taken over by Mexicans would have heard enough of us to at least recognize the accent.