I’ve been having an issue since the release of the app where the app will crash if I log into a secondary account. If I repoen the app after the crash and it’s logged into that secondary account, posts and comments will not load at all. Android will direct me to clear the cache but the issue still remains. If someone can tell me how to access the crash log I will be happy to update with that information. Thanks!

E: figured out how to upload device info

Device information

Sync version: v23.08.25-12:16    
Sync flavor: googlePlay    

View type: Slides    
Push enabled: false    

Device: p3q    
Model: samsung SM-G998W    
Android: 13
  • ma11en@lemmy.world
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    10 months ago

    I’ve got 3 accounts that I switch between, works fine for me.

    Device information

    Sync version: v23.08.25-12:16    
    Sync flavor: googlePlay    
    
    Ultra user: true    
    View type: Slides    
    Push enabled: false    
    
    Device: b0s    
    Model: samsung SM-S908B    
    Android: 13
    
  • Dr Jekell@lemmy.world
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    10 months ago

    Try clearing the cache.

    Fully close the app, then in your phone’s settings> apps> Sync> storage and cache> then press the “clear cache” button.