General information: https://www.austintexas.gov/department/311

Personally have used it to report nonfunctioning lights, broken crosswalk signals, garbage dumped on public/private property, broken fountains, public bathroom issues. Most issues resolved within 1 week.

Don’t use this while driving, please. Take mental note then report. This is for NON-EMERGENT issues only. Call 911 if situation needs immediate attention.

  • kalpol@lemmy.worldEnglish
    2·
    10 months ago

    The ticket is often closed when it is moved to another system. The operator doesn’t always put the transfer details in. I’m not saying some don’t get ignored because they are, but they do an ok job following up.