Airbnb's CEO said that he's heard guests "loud and clear" that pricing on the platform isn't transparent and "checkout tasks are a pain."

Airbnb is adding cleaning fees to a new ‘total price’ of bookings in search results after people complained listings were misleading::Airbnb’s CEO said that he’s heard guests “loud and clear” that pricing on the platform isn’t transparent and “checkout tasks are a pain.”

  • jmp242@sopuli.xyzEnglish
    4·
    1 year ago

    I can believe you - people when travelling are so used to hotels they’re stuck in that “Hotel Room” mindset, which is great if it’s 2 people, or 2 couples that share a room. I don’t think many people have looked into “larger accommodations” so the “economy of scale” as it were can kick in. And I can see renting an entire house if you’ve got enough people going, for long enough, to be more economical. I know it has been for 1week or so. It’s hard to compare most hotels where people tend to stay for less than 5 days IME, and have less than 4 people to larger group trips.