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Home Depot, many many years ago (20+), used to hire people who were experts to work departments. Best Buy used to have concierge experts to help you with phone, camera, electronics purchases. I really wish that stores would do that again. The only differences between stores that sell the same items now are price and availability. Actually focusing on service would easily set a store apart.
A few days ago, I’d sent you a note to volunteer to assist with any non-development “stuff” that I could take off your plate. That stands.