Hi, I wanted to ask about the police here. I tried to ask for help yesterday, when we wanted to report a thief. I had to call 114 multiple times, because they were busy and asked me to call back… the third time when they asked me to call back again, I told them I’ve been told the same twice before. So they finally talk with me, and tell me they can’t do anything, because we didn’t see the person actually stealing & I have to report it online. We had the thief nearby for the whole time I tried to get a hold of them, but nothing.
I am from Eastern-Europe, where police gets paid less and isn’t as praised as here, but when I want to report something, they immediately do the paperwork and try to help. Why is it so different here? Do I really pay this high amount of tax to be told to report stuff online? Which, by the time I get home and get to sit down in front of my computer to actually report it, is a lost cause.
I am really not sure and been wondering, because this was my first experience here with police, and it was a bit upsetting. Especially the part when they ask me to call back, not even once haha.
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The original was posted on /r/denmark by /u/tinasdf at 2023-07-26 08:20:47+00:00.
SmolleDK at 2023-07-26 10:41:44+00:00 ID:
jti7wa0We, unfortunately, had a break-in during our summer vacation. I wanted to report it as soon as we realized, after returning home, so I called 114. There was a machine message saying that you could report theft online, so I thought: “Okay, I’ll get things settled at home and then report it.”
An hour or so later, when I wanted to report it online, I checked the police’s website and my understanding from reading the instructions there was still that I had to call 114, so I did.
Unlike what a lot of people here seem to report, I had a very pleasant experience from that point on. The woman who answered my call was very pleasant and understanding of our situation and gave clear and precise instructions about what we had to do. She also had a patrol drop by to secure evidence and they showed up less than 10 minutes after I ended the call with 114.
The two officers that showed up arrived in a van that was clearly equipped with the gear they needed to secure evidence after theft. The officers were, just as their colleague answering the phone, very pleasant, friendly and understanding of the situation. They were honest about that it would be difficult to find the person who did the break-in, but they still took a lot of pictures and even tried to secure some DNA-evidence, despite us (probably) having contaminated at least parts of it. None of it felt rushed, or like a ‘routine task’. It felt like they cared and took their time to make sure we had no unanswered questions.
I know that it’s obviously not going to be the same for everyone, but I just wanted to bring a positive story about the police’s effort. I know that it’s very unlikely that they’ll ever catch the burglar, and it’s equally unlikely that we’ll get the stolen goods back, but in an unfortunate situation like the one we were in, it was a very nice and professional effort from the police. It somehow felt safer to know that they were ready to show up.
EquipmentStandard853 at 2023-07-26 15:58:18+00:00 ID:
jtjd8fxmay I ask in what region you had this incidence?
SmolleDK at 2023-07-26 16:03:40+00:00 ID:
jtje3sbIt falls under Københavns Vestegns Politi. We live in a pretty traditional Danish “parcelhus” in the suburbs.
SoftwareDue7183 at 2023-07-26 23:38:50+00:00 ID:
jtle64fI have the same experience.
3 times in ten years someone trying to do a break in our house.
Police here to secure finger prints within 15 minutes.
Last time another house on the road had a break in, they even stopped by, and secured video clips from my security cameras.
They called back a few days later and was unfortunate to learn, that I wasn’t using Sentry Mode on my Tesla at the time so they couldn’t get evidence from it.
Also Vestegnens Politi.