“What would it mean for your business if you could target potential clients who are actively discussing their need for your services in their day-to-day conversations? No, it's not a Black Mirror episode—it's Voice Data, and CMG has the capabilities to use it to your business advantage.”
We know what you’re thinking. Is this even legal? The short answer is: yes. It is legal for phones and devices to listen to you. When a new app download or update prompts consumers with a multi-page terms of use agreement somewhere in the fine print, Active Listening is often included.
They believe that just because the phone’s owner agrees that it’s legal. If my wife accepts a ToS that allows them to monitor her, and her phone is in my room listening to me… That’s definitely NOT legal. This really needs to hit court sooner rather than later. This is wiretapping, this is illegal REGARDLESS of the ToS/EULA nonsense they want to claim covers them.
Edit: Even in one-party consent states this is illegal.
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They’re also lying to themselves…
https://web.archive.org/web/20231214235444/https://www.cmglocalsolutions.com/blog/active-listening-an-overview
They believe that just because the phone’s owner agrees that it’s legal. If my wife accepts a ToS that allows them to monitor her, and her phone is in my room listening to me… That’s definitely NOT legal. This really needs to hit court sooner rather than later. This is wiretapping, this is illegal REGARDLESS of the ToS/EULA nonsense they want to claim covers them.
Edit: Even in one-party consent states this is illegal.
Let’s also remember that these phones are sold worldwide, and it’s foolish to declare something globally legal.